Frequently asked questions
Everything you need to know about discovery, AI proposals, pricing, payments and privacy — answered plainly.
What does Proxifund do?
Proxifund matches your organisation with live grant opportunities across multiple search engines, tracks every application and deadline in a pipeline, and helps you draft funder-ready proposals with AI.
Do I need to pay to try it?
No. You can run a live demo search from the Try page without an account, and every paid plan starts with a 5-day free trial. No credit card is required to register.
Can I use my own AI key?
Yes. In Settings → AI Provider & Key you can connect your own AI provider — any supported or compatible endpoint — and everything else is handled automatically. Your key is encrypted at rest and never shown again. Otherwise the built-in Proxifund AI is used.
Which payment methods are supported?
Payments are handled by a PCI-compliant provider that is selected automatically based on your region — African countries and the rest of the world are each routed to a suitable processor at checkout.
How are matches scored?
Each opportunity is scored against your organisation profile — sectors, beneficiaries, geography and budget — and we show why each result fits so you can prioritise quickly.
Is my data private?
Your profile and pipeline are yours. We never sell data, API keys are encrypted, and you can export or delete your account at any time (with a 14-day grace period before permanent deletion).
Can my team collaborate?
The Team plan adds shared pipeline boards and multiple seats so your organisation can coordinate applications together.
Still have questions?
Create an account and explore the workspace free for five days.